Friends not getting confirmation email

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Friends not getting confirmation email

Postby Hemwatt » 12 Dec 2019, 07:03

I am trying to get six of my friends into a game and the first is trying to make an account and isn't getting the confirmation email. One or two of the new accounts would be on the same IP as mine, friends games only, if that is causing any delays. Please help!
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Re: Friends not getting confirmation email

Postby condude1 » 12 Dec 2019, 08:13

You shouldn't need an email - unless they changed it, there should be a button on the game that says "Confirm Participation" or some such thing. Simply go to "My Pending Games" from the main page!
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Re: Friends not getting confirmation email

Postby Zosimus » 12 Dec 2019, 19:26

I believe the problem is that the person in question is not getting the confirm your account email. Without a confirmed account, he cannot join the game.
Be more aggressive.
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Re: Friends not getting confirmation email

Postby NoPunIn10Did » 13 Dec 2019, 19:43

Hemwatt wrote:I am trying to get six of my friends into a game and the first is trying to make an account and isn't getting the confirmation email. One or two of the new accounts would be on the same IP as mine, friends games only, if that is causing any delays. Please help!

Have them double-check their spam filters. Our confirmation messages are often either delayed or filtered out. It's very irritating.
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