Diplomats and Ambassadors: Q&A1. Why have the Ambassador and Diplomat player classes been introduced?At PlayDiplomacy we have many players with a wide range of expectations from the game of Diplomacy. While some players come from the web gaming perspective, where people jump into games, duck out if they are not having fun and find another one, others want to play more seriously and in particular want to try to avoid the game getting unbalanced from players not moving or walking away. The new classes aim to satisfy the full spectrum. Players who want to play against others who are dedicated to full game-long participation can more easily get the sort of game they want, while others can continue to play the game much as they do today. This is achieved by Ambassadors (only) being able to create and play in Ambassador-only games that are only available to other Ambassadors (join, sub, replace).
2.Why only two groups, Diplomats and Ambassadors?A key aim of the system is to ensure that players can continue to find games they want to play as easily as possible. In order to achieve this, it is important to keep the groupings large enough to ensure games will fill. There is also the problem of addressing new users. The two-group structure is designed to have around 20% of active players in the Ambassador group with the rest being Diplomats; this means new players, and indeed all Diplomats, will have a playing experience not much different from today, but for those interested they can quickly become Ambassadors (well, in three full games

).
3.How did you decide on the qualifications for Diplomats and Ambassadors?We have been gathering NMR, surrender and communications data for two years now, allowing us to model the groupings. The current qualification choices are not too onerous for players keen to become Ambassadors, while at the same time splitting our players up roughly along the 80/20 lines.
4.Why don’t Ambassadors move back to Diplomats immediately if they surrender or NMR?The Ambassador class is intended to for players who value and strive to achieve a high level of reliability and commitment to each game. Of course, we all know that mistakes can happen, and real life can interfere. Therefore, if a player has a strong record as an Ambassador, proving to be reliable over a fair number of games, we have built in a small element of forgiveness for an uncharacteristic slip-up.
5.Why did you introduce the Star Ambassador title?Remember it is purely honorary; it does not confer any game-related benefits on the player, although of course players may want to create private games between other heavy communicators. However, one observation that came up when doing the modelling provides an interesting pointer to those who want to do well at Diplomacy. Almost all our top ten players in the ranking communicate a LOT; indeed, one player sometimes gets through over 1000 messages in a game!
6. Will Star Ambassador become another formal player class?The main advantage to this would be that it would allow Star Ambassadors to set up games that only other Star Ambassadors could enter, thereby allowing them to play only against other players who communicate a lot. This is a requirement that has been stated before, but the issue as at this time it is not clear that there are enough players who would qualify for the group to make it reasonably easy to get games. If a group is too small, it would be very difficult to fill a game. However, over time we may decide to refine the qualifications for the Star Ambassador group and be able to model a set of requirements that would create a large enough pool.
7. Why include norank games as well as ranked games?Some players on site do not regard norank games as important, but others do. In fact, the data shows that there are quite a few players who choose not to play under the rating system at all, preferring to play norank games instead. The player classes try to give players an opportunity to play with others who have similar expectations from the gameplay, not about who is prepared to play for points or not.
8. Why exclude Friends, Schools and shorthanded games?Friends and Schools games are special types of games. In friends games, players will often surrender, rejoin, miss moves because their roommate forcibly restrained them just when they were going to enter their orders, or leave the game for a time to make the dinner. Schools games are for education purposes and should not be taken in the same context as rank or norank games. Shorthanded games are also not suitable for being involved int he process; this is a little more controversial, but the issue is those with very few players and in particular 2-player games. The issue is that these are usually played like Friends games, where people just surrender when they are done. Also, games with only two or three players can be rushed through in a day which could be open to abuse in terms of the class system.
9. What if you have an unavoidable absence that causes you to surrender all your games? Is there any opportunity for appeal?These sort of real life interrupts are unavoidable. However, it is not really practical to try to sort these understandable situations from ones where a player has just lost interest. While it may seem harsh, if a player does not meet the conditions to retain Ambassadorship then that player will have to get another three full games played to get back into Ambassador class. However, at only three games, this should not take too long.
10. Why are we even bothering to accommodate players who surrender and NMR? Why not just kick them into a dungeon of despair, or off the site completely?Some keen Diplomacy enthusiasts find surrenders and NMRs as an anathema. They see it as unbalancing the game and introducing an unwanted element of luck. But judging from the statistics a large number of Diplomacy players here at PlayDiplomacy like to play the game in a more web-gaming style where players often drop in or out of games. This may often be when the country is more or less 'done', but it can still have an effect on the pother players. With the new player classes, players who have a proven aversion to NMRs and surrenders can become Ambassadors and then play in Ambassador-only games.
11. Why didn't we get any warning? If I'd known this was coming, I wouldn't have surrendered / NMRedWe decided it was best to do this in one go. Normally we announce these things and give warning, but in this case there was some concern that players might use the 'preparation' time to surrender any games quickly causing a surrender glut so that they do not get rolled in to the new system. That would actually not work too well since the new system does not just check games played since it started, but it was still a definite possibility. As for the point about 'if only I had known I wouldn't have surrendered'...I make no comment!
12. How can I tell what I need to do to be an Ambassador?Remember, each time a rank/norank game finishes the system will check to see if you meet the criteria. You can see your own game history. You get an email if you surrender, and also if you NMR, so you know when and how often this has happened. But the best advice is if you just play with no surrenders and no NMRs then it will happen once you start and complete three games at the latest.
13. How can I tell what I need to do to be a Star Ambassador?This is more difficult for players to judge for themselves. It isn't really practical to go through all your games and count your messages. But you will probably have a feel for how much you communicate, and that should guide you. Remember too that it is just an honorary title.
14. Wont the new system make Diplomat games a lot worse?According to the models that is unlikely. Some Ambassadors may choose to play only Ambassador games from now on, but others will still want to take up Diplomat games if one happens to offer the combination of options and timing that they want. But even within the Diplomat group there are lots of players who do not NMR or Surrender a lot, and certainly not in critical positions. Also remember that the Ambassador group is (currently) only around 20% of active players, so even if all 20% did not play Diplomat games it would not have a very dramatic effect. Also remember that all new players enter as Diplomats.
15. Are you likely to change the criteria for the different classes?That is certainly possible, but the likely thing is that similar to the scoring system we will see how this goes over 6-12 months, keeping an eye on the pool sizes and how easily games fill up particularly in the Ambassador group.