Cannot Login to the website

If the judge doesn't behave correctly or you found another problem, report it here!
Forum rules
Bugs
In addition to the general Forum Guidelines (see here: viewtopic.php?f=130&t=15441), there are additional rules for posting in this forum.
1. Members should read the ‘Bugs Forum Guidelines’ thread.
2. In rare situations members have been known to post false bug reports in order to affect the game. This is considered cheating.
3. Please don't post information that might be detrimental to the game, such as revealing the power who sent a message. If further information is required by Admin to investigate the bug, you will be asked to provide it.
If the game a bug may have occurred in is anonymous, including Gunboat and Public Press Only, it is best to send a Private Message to the SITE HELP! group or to post using the Dolph Shtoss account rather than break anonymity.

Cannot Login to the website

Postby Yokhen » 06 Sep 2020, 18:25

I reset my password twice now and when I try to login with the new password, it won't work.
Yokhen
 
Posts: 6
Joined: 25 Apr 2011, 08:32
All-game rating: 6150
Timezone: GMT+3

Re: Cannot Login to the website

Postby super_dipsy » 06 Sep 2020, 20:35

Your account was disabled. I have enabled it, you should be good to go now
User avatar
super_dipsy
Premium Member
 
Posts: 12192
Joined: 04 Nov 2009, 17:43
Class: Ambassador
Standard rating: (1000)
All-game rating: (931)
Timezone: GMT

Re: Cannot Login to the website

Postby JebeNoyan » 08 Nov 2020, 18:34

I'm experiencing the same, probably due to being inactive for a while. Could someone please enable my account aswell? Thanks in advance!
JebeNoyan
 
Posts: 4
Joined: 20 Feb 2018, 12:55

Re: Cannot Login to the website

Postby super_dipsy » 08 Nov 2020, 21:22

JebeNoyan wrote:I'm experiencing the same, probably due to being inactive for a while. Could someone please enable my account aswell? Thanks in advance!

Your account is not disabled.
User avatar
super_dipsy
Premium Member
 
Posts: 12192
Joined: 04 Nov 2009, 17:43
Class: Ambassador
Standard rating: (1000)
All-game rating: (931)
Timezone: GMT

Re: Cannot Login to the website

Postby JebeNoyan » 09 Nov 2020, 00:52

Thanks. I can't login though. Tried to reset my passwort about 10 times but it doesn't work. Just can't login (wrong password...). Is there anything else I could try?
JebeNoyan
 
Posts: 4
Joined: 20 Feb 2018, 12:55

Re: Cannot Login to the website

Postby super_dipsy » 09 Nov 2020, 13:20

JebeNoyan wrote:Thanks. I can't login though. Tried to reset my passwort about 10 times but it doesn't work. Just can't login (wrong password...). Is there anything else I could try?

I don't really understand how you are able to log onto the forum if you can't get onto your site ID. The two normally work off the same password.

I think the site is case sensitive on passwords, can't remember. Are you making sure the case is correct? I tried logging in as you and it worked fine, so there is no issue with your actual account. I can reset the password for you and email it if you like, but I don't see why that would be any different than you using the 'forgot password' link. Do you want me to try that?
User avatar
super_dipsy
Premium Member
 
Posts: 12192
Joined: 04 Nov 2009, 17:43
Class: Ambassador
Standard rating: (1000)
All-game rating: (931)
Timezone: GMT

Re: Cannot Login to the website

Postby JebeNoyan » 11 Nov 2020, 23:27

Actually I managed to log on on a mobile device somehow. Thanks for your help.
It’s a bit weird but I really couldn’t log in (besides the forum) on many many tries, even when re-setting the password and putting it in copy and paste. No idea why and no idea why it worked now...
JebeNoyan
 
Posts: 4
Joined: 20 Feb 2018, 12:55


Return to Bugs

Who is online

Users browsing this forum: No registered users and 3 guests