Huge Lag in Emails

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Huge Lag in Emails

Postby zandert33 » 22 Jan 2020, 16:46

I just started a new game, game number: 164714, yesterday. There was a huge delay in some people from the game getting the confirmation email (sometimes hours later), but other people got the message almost instantly. The problem continues today.

Is there a known problem with a lag in the messages being sent out? A lag of several hours can make a huge impact on the game.
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Re: Huge Lag in Emails

Postby zandert33 » 22 Jan 2020, 17:10

More info:

Looks like it's mainly with people using Gmail, but I'm not 100% on that.
Sometimes there is a lag for the email, sometimes it doesn't look like they get it at all.
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Re: Huge Lag in Emails

Postby NoPunIn10Did » 23 Jan 2020, 04:14

The fundamental problem is that some of the more popular email programs, like gmail, have been treating our site's email as if it were spam for years. As such, it will sometimes either filter messages or simply delay them.

There has been some work behind the scenes to get us moved to a new mail server, but I have no control over that.
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